Dewa22 is committed to protecting the privacy and personal data of every user. This document provides a detailed explanation of how we collect, use, store, and protect your information.
Note: This Privacy Policy is drafted in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using the dewa22 platform, you consent to the collection and use of your information as described in this document. Please read carefully before registering an account.
Dewa22 (hereinafter referred to as "we", "the platform", or "dewa22") takes the privacy and personal data protection of every individual using our services seriously. As an online entertainment platform operating for Malaysian users, we understand the importance of trust and security in every digital interaction.
This Privacy Policy clearly and transparently explains how dewa22 collects, processes, stores, protects, and in certain circumstances, discloses your personal data. This document applies to all users who access the dewa22.vu website, the dewa22 mobile app, and any services provided by our platform.
This Policy has been drafted in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and widely adopted international data protection standards. We are committed to ensuring that all your personal data is handled with full integrity, transparency, and accountability.
Your continued use of the dewa22 platform following any amendments to this Privacy Policy will be considered your acceptance of those changes. If you do not agree with any part of this policy, you have the right to stop using the platform and close your account at any time.
Dewa22 only collects information that is genuinely necessary to provide a safe, seamless, and responsible service. The following are the categories of personal data we collect:
Data Minimization Principle: dewa22 adheres to the principle of data minimization — we only collect information that is strictly necessary to operate the platform. We do not collect sensitive data such as biometric information, medical records, or religious beliefs.
In addition to information you provide directly during registration or platform use, we also collect data automatically through tracking technologies such as cookies, session pixels, and server logs. This information helps us detect suspicious activity and ensure the security of your account.
All personal data collected by dewa22 is used solely for legitimate purposes directly related to the provision of platform services. We do not use your data for unrelated purposes without first obtaining your explicit consent.
The primary purposes for which dewa22 uses your personal data are as follows:
Communication Controls: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email we send, or by contacting our support team.
Dewa22 does not sell, rent, or trade users' personal data to any third party for commercial purposes. This is a core commitment to user privacy that will not be compromised.
However, under the following limited circumstances, we may share your information with relevant parties:
Privacy Guarantee: In all of the above data sharing instances, dewa22 ensures that recipient parties are bound by data protection obligations equal to or higher than the standards we uphold. We have never sold and will never sell user data to advertisers or third-party data brokers.
The dewa22 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.
Here are the types of cookies we use:
You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the dewa22 platform and you may be unable to log in or access certain platform features.
For more information on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to your browser's privacy settings. dewa22 is not responsible for cookies installed by third-party websites you access through links on our platform.
Dewa22 employs high-grade technical infrastructure to ensure your personal data is stored securely and protected against unauthorized access, loss, modification, or unlawful disclosure.
The technical security measures we use include:
Data Retention Period: dewa22 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. The following are our data retention period guidelines:
PDPA Compliance: All data storage and processing practices at dewa22 fully comply with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal security audits to ensure ongoing compliance.
As a dewa22 user based in Malaysia, you have certain rights regarding your personal data under the PDPA 2010. dewa22 fully respects and facilitates the exercise of these rights.
You have the right to request and receive a copy of the personal data we hold about you at any time through our support team.
If your personal data is inaccurate or outdated, you have the right to request a correction by providing us with the accurate information.
You can request the deletion of your personal data, subject to mandatory data retention requirements under applicable Malaysian law.
You have the right to object to the processing of your personal data for direct marketing purposes, and we will stop immediately upon your request.
You can request your personal data in a machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you have the right to request that we restrict the processing of your personal data while your inquiry or complaint is under review.
How to Exercise Your Rights: To exercise any of the above rights, please contact the dewa22 support team via live chat available 24/7 within the platform, or email your request to [email protected]. We will process your request within 21 business days in accordance with PDPA requirements.
The dewa22 platform is a service designed exclusively for individuals aged 18 and above. We do not accept registrations from underage individuals and do not knowingly collect any personal data from children or minors under the age of 18.
If we detect or are informed that personal data of an underage individual has been collected without our knowledge, we will take immediate action to:
Parents and guardians who are concerned that their child or dependent may have registered an account on the dewa22 platform are urged to contact us immediately through customer support for prompt resolution.
The dewa22 platform may contain links or references to third-party websites or services such as game providers, payment processors, or app providers. Please note that dewa22's Privacy Policy applies solely to our platform.
Dewa22 has no control over the privacy practices of third-party websites and is not responsible for their privacy policies or content. We encourage users to read the privacy policy of any third-party website they visit, especially before providing any personal information.
All game providers and business partners of dewa22 undergo a rigorous security review and privacy compliance process before being integrated into our platform. Nevertheless, users are advised to always exercise caution when dealing with any third party.
Dewa22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform service improvements. Any material amendments will be communicated to users through the following means:
The effective date of any amendment will be clearly stated at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after the amendment's effective date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dewa22 handles your personal data, we welcome you to reach out to us through the following channels:
Our team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex requests regarding data rights under the PDPA, processing may take up to 21 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body under the Ministry of Communications and Multimedia Malaysia.
Data Protection Officer: dewa22 has appointed a Data Protection Officer responsible for ensuring ongoing compliance with PDPA and the platform's privacy policy. All formal privacy inquiries can be submitted via our support email and will be directed to the relevant officer.
Our Commitment
Behind this privacy policy are the technologies and processes we have built to ensure your data always remains in the right hands.
Every bit of data moving between your device and dewa22's servers is protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banks to safeguard your financial transactions.
Dewa22's KYC process is designed to verify your identity efficiently while safeguarding your sensitive documents. All documents you upload are encrypted and processed within a fully secured environment.
Dewa22 maintains a strict policy: users' personal data has never been and will never be sold, rented, or traded to advertisers, data brokers, or any third party for commercial purposes. This is not merely a promise — it is subject to the provisions of the PDPA.
Dewa22's cybersecurity system monitors all account activity 24 hours a day, 7 days a week. Any unusual activity — such as login attempts from a new location or suspicious transactions — is flagged and investigated immediately.
All data collection, processing, and storage practices at dewa22 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal compliance audits and continuously update our practices in line with the latest legal developments.
Dewa22 gives you full control over your personal data. You can access, correct, download, or request deletion of your data at any time through your account settings or by contacting our support team.
FAQ
With bank-grade data protection and a strong commitment to privacy, dewa22 is an online entertainment platform you can trust completely. Register today and enjoy a safe, seamless, and responsible gaming experience.